Excel with resume:
Password:
ongamefraud
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Date: 23-03-2011
Number of players reported: 10
Report only explaining the basic collusion moves and players that were already confirmed by PokerGuardians as colluders. Checking of Ongame would do their work with confirmed and easy detectable colluders.
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Date: 04-04-2011
Number of players reported: 4
Revealing 4 more confirmed colluders by PokerGuardians.
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Date: 05-04-2011
Number of players reported: 0
Bestpoker requires again table ids, hands, and so on. Since the collusion is easy detectable PokerGuardians only informed the day of the occurence to check if Ongame would do their work.
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Date: 11-05-2011
Number of players reported: 16
Reporting more confirmed colluders and explaining the collusion with a bit more detail but not that much to check if Ongame would investigate something. Also strange players like sh4h33n and TTdoktor were added due to strange patterns and multiaccounting (although PokerGuardians don't know if accounts are from different skins).
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Date: 12-05-2011
Number of players reported: 4
Reporting 4 confirmed colluders by PokerGuardians with 2 hand samples.
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Number of players reported: 8
After Hannes mistake of revealing Ongame answer PokerGuardians get the information that all the previous reports are linked to collusion and to other colluding accounts. They warned the protected to colluders and "thanked" for the information. Since the collusion levels raised even more _Kahnawake_ reported again some strange situations and accusing Ongame of protecting certain players and not treating players equally.
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Number of players reported: 0
A beautiful e-mail saying that players have nothing to worry because they check EVERY hand, tournament and so on. But it is undeniable that they "have advanced systems and teams that are working with all sort of fraudulent behavior every day." It's called the Ongame Fraud Team. Every day working on frauds.
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Number of players reported: 4
Complaining about the ignored e-mail of 12-05-2011 and reporting again and linking to the confiremd colluder _pianista_
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Number of players reported: 0
Hannes saying that the reported accounts by Vaseline4u have been warned and as soon as it happens again they will blocked.
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Number of players reported: 2
After Hannes said they would be blocked at next move Vaseline4u reported a hand between crispin_5 and _pianista_ already confirmed colluders.
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Number of players reported: 0
Ongame disagrees with PokerGuardians. They think that the hand reported shows no sign of collusion neither in their whole session. PokerGuardians are now speechless. Ongame doesn't consider this hand (a typical chipdumping they do systematically) a collusion hand.
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Number of players reported: 3
PokerGuardian Vaseline4u tries to give more information and tries do discover what Ongame thinks collusion is. Or if they are in fact really protectiong these specific group of colluders.
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Number of players reported: 3
3 more confirmed colluders by PokerGuardian added to the list.
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Number of players reported: 18
Explaining more patterns of the colluders and reavealing that most of them were brazilians. All confirmed colluders. The last two players are not linked to the above players but they are probably bots or players from the network itself.
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Number of players reported: 20
First e-mail was ignored so more colluders were added and the e-mail was very similar. Trying not get ignored by Ongame. It is very hard not to be for what PokerGuardians read on several forums.
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Number of players reported: 0
Goalwin asking for hands, table ID, and so on. Basically asking PokerGuardians to do their work (were they busy stealing money? Or they want to know what moves to avoid?). Anyway an undeniable hardcollusion hand was sent right away.
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Number of players reported: 8
Exposing more 8 confirmed colluders by PokerGuardians. This time with 4 hardcore collusion hands since Ongame is not capable of doing their work or maybe they are just closing their eyes too many times toward the same group of protected colluders.
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Number of players reported: 2
After Hannes answer one more hardcore hand between __sarinha__ and crispin_5.
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Number of players reported: 0
Ongame sends another warning to the protected colluders
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Number of players reported: 0
Ongame confirms to Vaseline4u that they keep an eye on every table and there is nothing to worry about cheaters and collusion. PokerGuardians now think that they in fact keep an eye on most of the tables since it is believe that Ongame is extracting money in an organized criminal way from the network with several accounts.
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Number of players reported: 4
Another e-mail sent to PokerGuardians by mistake. Unless they were expecting PokerGuardians not only to do their job but also to warn all the colluders of the network. Ongame confirmed the block on 6 accounts and warn 2 of the protected colluders. PokerGuardians report 4 more confirmed colluders. Also asks what happened to the colluders money because "thank you" is not enough at least in PokerGuardians point of view.
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Number of players reported: 2
Adding one more colluder and correcting the nickname of DANILO REI to DANILO_REI
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Number of players reported: 5
Similar to ignored e-mail from 02_06_2011. Reporting the 5 nicknames from the 02_06_2011 reports.
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Number of players reported: 0
An e-mail from Hannes stating the obvious that the blocked accounts wouldn't get their money back into their accounts. It's obvious if the accounts were locked. The money was withdrawn from the accounts not deposited back into the locked accounts. Plus it is not true that all accounts reported in the last week were blocked as you can check in sharkscope history.
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Number of players reported: 3
Reporting more colluders while waiting for previous ignored e-mails. PokerGuardians can't deal with so many colluders and ongame protection since PokerGuardians resources are limited.
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Number of players reported: 0
After all the hardwork from PokerGuardians Ongame (or BestPoker?) decided to compensate _Kahnawake_ with 715,54$. The method was: Counting the games that this player lost against the report colluders. Games * buy ins = much money. So they only returned what they had left in their accounts. Please note that Vaseline4u had also reported some of these colluders much earlier and Ongame said they weren't colluders and obviously Vaseline4u would never know that he was right in first place if he wasn't a PokerGuardian.
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Number of players reported: 6
_Kahnawake_ thanks for the attitude of compesating him (even knowing that Vaseline4u was cheated by Ongame) and also agrees that it was very unfortunate that most of them cashed out everything. Now _Kahnawake_ doens't warn the colluders on the tables and reports 6 confirmed colluders by PokerGuardians to check if Ongame locks their accounts and money. _mary_jane wasn't blocked.
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Number of players reported: 2
Two more confirmed colluders.
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Number of players reported: 8
Adding 8 more confirmed colluders by PokerGuardians.
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Number of players reported: 1
Adding 1 more confirmed colluder and a very clear collusion hand. Hoping that this time the colluders don't have time to cashout almost everything.
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Number of players reported: 3
Adding 3 more confirmed colluders.
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Number of players reported: 0
Adding one more confirmed colluder x_imsolucky and complaining about the ignore on the last 6 e-mails.
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Number of players reported: 1
Adding 1super_man1 and bestpoker answered saying there was nothing they could do.
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Number of players reported: 4
One more report adding 4 confirmed colluders explaining the scheme and the patterns more detailed. PokerGuardians were doing Ongame work and Ongame refused to accept it and continued to ignore.
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Number of players reported: 3
Adding 3 more confirmed colluders.
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Number of players reported: 13
Once again reporting 13 confirmed colluders explaining the behavior and showing 2 hands as an example. Ongame ignored.
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Number of players reported: 3
Adding 3 more confirmed colluders by Poker Guardians and adding 7 hands more. Ongame ignored.
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Number of players reported: 0
Adding 3 more hands to the players reported and totally ignored by Ongame
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Number of players reported: 0
Bestpoker answering that Ongame blocked several accounts and warned a BUNCH of players. No information revealed about the blocked players though.
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Number of players reported:
PokerGuardian _Kahnawake_ tries to know who were the accounts blocked and warned. And once again he explains that blocking/disappearing with a couple of nicknames won't stop the massive and organized fraud.
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Number of players reported:
Hannes confirms a small list of warnings and he says that those accounts can't play with the rest of the BR team. But he doesn't reveal the BR team whole nicknames although he already know that there is a "BR team" operating and Ongame is fine with it. He added some blocked nicknames that were already blocked and added 5 more nicknames that were already inactive more than a month and a half.
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Number of players reported: 7
_Kahnawake_ complains saying that he doesn't see most of the nicknames reported and PokerGuardians already knew that they were confirmed colluders on the list of the warned players neither the blocked ones. 7 nicknames reported of confirmed colluders.
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Number of players reported: 0
Victor Arias asking how the collusion is made and that Ongame is working on that and if any action needs to be taken.
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Number of players reported: 4
The standard answer that the person is charge is in vacations. (strange how this is so common in the online poker world). Victor Arias asks again for the whole list and all information so he will sent it to Ongame directly. Randompl4y is mad as a player because he should be playing instead of investigating and doing Ongame work. 4 more confirmed colluders added to the list.
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Number of players reported: 22
A list of 22 confirmed colluders.
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Number of players reported: 0
Explaining to Victor Arias what collusion is. (wasn't he supposed to know what collusion is?)
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Number of players reported: 0
Victor says he sent the information to Ongame and that they will take care of the problem. And he thanks for all the information.
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Number of players reported: 37
PokerGuardians _Kahnawake_ makes a very detailed report with 37 confirmed colluder accounts plus 25 collusion hands between them.
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Number of players reported:
Victor threats randompl4y for speaking about the colluders and what is going on Ongame in the chat. Randompl4y isn't afraid and keeps demanding an answer for this. Victor says he will send again an e-mail to Ongame.
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Number of players reported: 0
Victor says randompl4y is right about the chat but he says that all players deserve respect and that he only appreciates constructive criticism. It's a shame he doesn't consider a serious investigation to improve online poker honesty and integrity a good criticism and didn't help PokerGuardians to expose this case to the public. Victor says it is IMPERATIVE that Ongame answers. He also insists to add more players that were complaining about the same. We added LFT.14 "the snitch" and obviously we didn't add the PokerGuardians that already made tons of reports.
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Number of players reported: 0
Victor translated and resumed the e-mails of randompl4y that have been ignored by Ongame. And re-sent the e-mail.
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Number of players reported: 0
Victor says that Ongame will answer in 48 hours.
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Number of players reported:
Thiago from bestpoker requests to _Kahnawake_ to send reports to his personal e-mail at bestpoker thiago@bestpoker.com instead of sending to support@bestpoker.com. Thiago is very interested in this in a very strange way.
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Number of players reported: 0
Randompl4y asks about an answer from Ongame and Victor Arias says that it seems ridicolous that they didn't answer. And he said that they always answer in 24h about other issues. It seems to PokerGuardians that Ongame doesn't really like players to talk about collusion, cheats and frauds. Their dedicated fraud team doesn't like it for sure. They must have their priorities very well defined. Maybe they focus on extracting money from the network and then they worry about raising suspicious.
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Number of players reported: 0
Victor doesn't know what to say. He is speechless by his own words. And that randompl4y may take his own conclusions.
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Number of players reported: 0
Randompl4y keeps trying to get an answer and Ongame answers saying they are working on it. Two months have passed since the initial report.
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Date: 09-09-2011
Number of players reported: 0
Victor Arias says he also doesn't understands what Ongame is doing, what they wil do and if they discovered anything.
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Date: 22-09-2011
Number of players reported: 11
11 more confirmed colluders added to the list.
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Date: 11-10-2011
Number of players reported: 6
3 hands of collusion of 3 different teams. There are more teams besides the huge BR team. PokerGuardians worked hard on the BR team case because it involves more than 60 accounts they have the same patttern and were easily detected and easily linked. After the PokerGuardians investigation goes public they will obviously improve their methods and the internal fraud will be each time harder to detect from the outside.
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Date: 11-10-2011
Number of players reported: 12
Adding 9 confirmed colluders of the BR team plus 3 other confirmed colluders from other team that is still playing.
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Date: 12-10-2011
Number of players reported:
After a long period of keeping ignoring PokerGuardians e-mails Ongame had to solve the situation specially because the reports were getting each time with more details. After the "block and then investigate" of the PokerGuardians _Kahnawake_ tries do discover why Ongame didn't locked a list of 42 colluders and showed some stats to compare. Obviously Ongame never answered.
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Date: 18-10-2011
Number of players reported: 2
PokerGuardians were starting a new investigation on other teams but meanwhile Ongame decided that it was better to end this for once and for all and despite the different treatment that is clear they prefer to block PokerGuardians that are together at tables for investigation proposes than to lock hardcore colluders like the BR team and others. And the question is: Why? What Ongame gains with this? The answer is: Network Internal Fraud.
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Date: 20-10-2011
Number of players reported: 0
Ongame concludes that the 2 previous accounts aren't colluding but then again. Who is Ongame to conclude anything? They already said to Vaseline4u that _pianista_ and crispin_5 weren't colluders but then they said they were to _Kahnawake_ . The curious thing is that they don't confirm or deny the BR team players. Why? Once again Ongame pretends to be unqualified by asking how the player HolyShove got access of such information. For example how is it possible to know how much profit they made in double or nothings. This is just a pathetic theatre.
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Total players reported: 261
